Feedback and Evaluation

We know that the benefits of training and development are not easy to measure and for that very reason, we believe our work doesn’t stop when we walk out the door.

To ensure optimum buy in of training and development programmes we recommend clients have a robust evaluation process in place to uphold value standards.

However, we do understand that this can take a hefty slice from training budgets and also use up valuable time. Therefore, as part of our after programme service, we design and provide bespoke measurement tools.

Staying close to the objectives of the training, we will design and implement a quantitative or qualitative measurement and feedback exercise. Our objective is to ensure that our training and development optimises the contribution of people at all levels.

• Employee attitude surveys
• 360-degree appraisal and feedback
• Corporate culture evaluations

A variety of methodologies is used:

Face to face interviews

• Telephone depth interviews
• Postal questionnaires
• Telephone questionnaires
• Focus groups

All research is carried out within the Market Research Society Code of Conduct.