![]() |
| gaining the competitive edge through people development |
Preserve your most precious asset (Business MK, May 2001) learning is often first on the hit list when there is a downturn in economic growth but with a serious skills shortage it is important that workers are kept up to date with new skills and technology to keep the economy growing says Carmel Gardner, cgtc learning and development. Historically, learning has been considered a ‘needs must’ item rather than a ‘must have’ on the corporate agenda but the last few years have seen a change in this culture. Technology demands highly trained and skilled personnel to operate it, systems are faster and more efficient, time is precious, and stress is high. Highly skilled workers are in great demand and can therefore command very high wages. Forward thinking organisations recognise that their most valuable asset walks out of the door every evening – its people. I see evidence of this all the time when working with cgtc clients. Organisations that invest in their people, keep them. A good employer – and the most successful organisations – realise the value in retaining their staff and also helping them do their job well. As we said earlier, highly skilled staff can demand very high wages so it makes economic sense to hold on to your existing personnel rather than let them leave and have to pay exorbitant wages to replace them. A company willing to invest in learning their staff will communicate a feeling of mutual respect, make individuals feel valued and in turn enjoy their work – a true corporate wellbeing led by corporate responsibility. A recent report from the Industrial Society New Community or New Slavery?* The Emotional Division of Labour” highlights the differences between loving a job and hating it. Judith Doyle, author of the report, says ’employee’s attitudes to work depend on more than their salary and promotional opportunities. What makes the difference between a good job and a bad job are the intrinsic, emotional elements. People want a job that matches their skills and abilities and where they find recognition and respect” People need to feel both motivated and challenged but there is a very fine line between this and being overwhelmed and not coping. learning helps with coping mechanisms, and in the long term can reduce stress and will create a culture and environment in which a happy and economically efficient workforce can thrive.The learning industry is well equipped to bring workers up to date with the skills needed to keep the new economy growing, it’s up to employers to take a longer term view by investing in their most valuable asset – their people. *The New Community or New Slavery is available from the Industrial Society www.indusoc.co.uk For further information please contact: Carmel Gardner 01908 587821 and email:info@cgtcdevelopment.com Press Office: Grimwood Associates (01525) 852003 email:jane.grimwood@virgin.net |
We are all used to juggling many tasks and trainers from cgtc learning and development experienced some professional development in their juggling skills at a recent one day workshop on “Creativity in learning”. Plate spinning, juggling and diablo were just a few skills participants learned during the afternoon session. The workshop was organised by Carmel Gardner, managing director of learning organisation – cgtc and took place at the headquarters of one of her clients – Tamarind International – a call centre operation in Northampton. Teaching the tricks of the trade to the cgtc team was David Harrison of Sunrise Solutions who had been invited along by Carmel to introduce this somewhat different element to the cgtc learning programme. |
“Everyone had the best fun” said Carmel “I’ve had eleven emails since saying how much participants enjoyed the session and also how much they learned. There is a point behind all the fun and frolics though – it’s all about overcoming challenges and perceptions of your own limitations. A lot of people that afternoon came away having achieved something they’d never thought they would be ever be able to do.”Cgtc will be working alongside Sunrise Solutions to incorporate these creative sessions within some of their existing programmes. “Engaging participants’ interest and introducing some fun and creativity into the learning process makes learning more enjoyable and there is a case for saying, more memorable” said Carmel. The workshop day consisted a number of modules – “The business case for Creativity”; Creativity in Networking; Creativity in Learning; Creativity in the Call Centre. For further information please contact: Carmel Gardner 01908 587821 and email:info@cgtcdevelopment.com Press Office: Grimwood Associates (01525) 852003 email:jane.grimwood@virgin.net |
| Top of page |